1. Q: Are you a manufacturer or a trading company?
A: We are a manufacturer established in 2010 ,now in Luoyang CN. Committed to
providing the majority of users with economic, high-quality laser equipment. Welcome to our factory.
2. Q: How long does it take to learn the laser?
A: The software is easy to learn with teaching video, also we can help you to learn the laser online. Usually
it will take a few hours to operate the laser ,But it will take a bit of trial and error to learn what speed and power settings to use with different materials. So we include a comprehensive guide with your system that has recommended speed and power settings for various materials with which you will be working.
3. Q: How deep can it engrave into metal?
A: All metals can be engraved into with some depth; However, some metals are more amenable to depth engraving. Softer aluminum material will engrave with depth with only a few passes. The best way to test your material is with our Applications Lab.
4. Q: Can I use laser marking machine to marking my product and material?
A: According to the different material to select the appropriate laser marking machine
Laser fiber laser marking machine: metal, plastic, stone and etc.
CO2 laser marking machine: wood, leather, ceramics, paper cutting, acrylic, plastic bottles, etc
UV laser marking machine: marking glass crystal, chip, PCB circuit board and other ultra-fine processed materials
5. Q: Will the laser machine be safe during transport?
A: (1) Inner: plastic stretch film and white foam.
(2) Middle: small pieces of wood and screws.
(3) outside: standard export wooden case. So,the laser machine will send to you safely. In case the machine was damaged , please contact us ,We will process the replacement as soon as possible to ensure that it arrives in time .
6. Q: What should I do when something goes wrong with the laser?
A: We offer a two-year warranty. In warranty, we will provide the broken items free of charge. Beyond the warranty period, we still provide maintenance service.
7. Q: how to contact you？
Whatsapp: +86 133 3387 1331
We are looking for worldwide distributors
Support ODM ,OEM
● Machine distributors(laser marking machine, laser cleaning machine, laser welding machine)
● Accessory distributors(laser source, lens, rotary, etc.)
Lasers Source can be sold separately (Min Orde:5 sets)
Lasers Source has JPT,MAX,IPG
Parts:Laser lens,2D/3D workbench,Rotary,Cutting parts.
●DHL/UPS/FEDEX is Optional,Please contact us for tariff and freight
●Air:delivery time:5-7 days(1 set) 7-15 days(5-30 sets)
●Support Sea,air and train transportation
●The order is more than 5 sets, please place the order in advance.
Packaging and after-sales service
●Equipped English user manual, VCD training video ＆ tutorials;
Easy to operate, customer service guidance, convenient for new users to learn quickly.
● Two-year warranty; Contract can guarantee your rights.
● Warranty service: video technical support, online support, after-sale repair service